Cancellation Policy

Effective date: January 1, 2025  ·  HoneyBee Ecosystem

Cancelling Your Subscription

You may cancel your HoneyBee subscription at any time from your account settings or by contacting our support team. No cancellation fees apply.

What Happens After Cancellation

  • Your account remains active until the end of the current billing period.
  • No further charges will be made after cancellation.
  • You will retain read-only access to your data for 30 days after the subscription ends.
  • After 30 days, your data will be queued for deletion in accordance with our Privacy Policy.

Data Export Before Cancellation

We strongly recommend exporting your data before cancelling. HoneyBee provides full data export in CSV and PDF formats from the Settings → Data Export menu. Our support team can assist with bulk exports if needed.

Reactivation

Cancelled accounts can be reactivated within 30 days by contacting support or resubscribing through your account. Data is preserved during this window. After 30 days, reactivation starts fresh.

Cancellation by HoneyBee

HoneyBee reserves the right to suspend or terminate accounts that violate our Terms of Service, with notice where possible. In the event of termination by HoneyBee without cause, a pro-rata refund of prepaid fees may be issued.


Need help cancelling or have questions?

Contact us at support@ourhoneybee.eu or through our contact page.

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